Privacy policy
The short version: we collect what you send us through the contact form, we use it to reply to you, and we do not sell it, share it or add you to a mailing list.
Last updated: [[MONTH YEAR]]
Who we are
Ottotell (“we”, “us”) is a business and technology consulting practice based in [[Your City, ST]], United States. This policy covers the website at ottotell.com. It does not cover information handling inside a client engagement, which is governed by the agreement and any confidentiality terms signed for that engagement.
For any question about this policy, write to info@ottotell.com.
What we collect
We collect two kinds of information, and no more than that.
Information you give us
When you complete the contact form or email us, we receive what you chose to send: your name, email address, and optionally your company, phone number, the type of work you are interested in, your timeline, an optional budget range, and the message itself. All of it is voluntary. Only your name, email address and message are required, because without them we cannot reply.
Information collected automatically
Like almost every website, our web server records standard technical information about requests: IP address, browser type and version, the page requested, and the date and time. We also record the IP address alongside a form submission, which is used to limit automated abuse of the form.
We do not attempt to identify individual visitors from this technical information, and we do not build profiles of visitors.
Why we collect it
- To reply to you. This is the entire purpose of the contact form.
- To provide services you ask for, if the conversation becomes an engagement.
- To keep the website working and secure, including preventing spam and abuse.
- To meet legal and accounting obligations, where they apply.
We do not use your information for advertising, we do not add enquirers to a marketing list, and we do not send automated follow-up sequences. If you contact us and decide not to proceed, you will not hear from us again unless you get back in touch.
Where the laws of your jurisdiction require a legal basis for processing, ours are your consent (given when you submit the form), our legitimate interest in responding to enquiries and securing our website, and the performance of a contract where one exists.
Cookies and analytics
This website sets no advertising cookies and no third-party tracking cookies.
[[IF YOU ADD ANALYTICS, DESCRIBE IT HERE. For example: “We use a privacy-focused analytics service that measures aggregate page views without cookies and without collecting personal data.” If you add Google Analytics instead, say so explicitly, name the cookies it sets, and add a consent banner if your visitors may be in the EU or UK.]]
The site loads web fonts from Google Fonts, which means your browser makes a request to Google's servers to retrieve them. Google receives your IP address as part of that request. If you would prefer to avoid this, the fonts can be self-hosted — see the note in the site's README.
Who we share it with
We do not sell personal information. We share it only in these situations:
- Service providers we rely on to operate, such as our web host and our email provider. They process information on our behalf and are not permitted to use it for their own purposes.
- Professional advisers, such as accountants or lawyers, where necessary.
- Where the law requires it, such as a valid legal order.
We do not transfer enquiry information to third parties for marketing under any circumstances.
How long we keep it
- Enquiries that do not become engagements: kept for up to [[24]] months, then deleted.
- Client records: kept for the duration of the engagement and for as long afterwards as our legal, tax and professional obligations require.
- Server logs and spam-prevention records: kept for a short period, typically [[90]] days.
How we protect it
The website is served over an encrypted connection. Enquiries are delivered to a mailbox with access limited to the people who need it. We apply the same principle to your information that we apply in client work: collect the least that will do the job, keep it no longer than necessary, and limit who can reach it. No system is perfectly secure, and we do not claim otherwise.
Your choices and rights
You can ask us at any time to tell you what information we hold about you, to correct it, or to delete it. Write to info@ottotell.com and we will respond within [[30]] days.
Depending on where you live you may have additional statutory rights — for example under the California Consumer Privacy Act, or the GDPR if you are in the European Economic Area or the United Kingdom. These can include the right to access, correct, delete, port or restrict the processing of your information, and to object to it. We honour these requests regardless of where you are, because the alternative is keeping data nobody wants us to have.
We do not sell or share personal information as those terms are defined under California law, and we do not discriminate against anyone for exercising a privacy right.
Children
This website is aimed at businesses and is not directed at children. We do not knowingly collect information from anyone under 16. If you believe a child has sent us information, write to us and we will delete it.
Changes to this policy
If we change how we handle information, we will update this page and change the date at the top. Material changes will be described in plain language rather than buried.
How to contact us
Ottotell
[[Street address, if you wish to publish one]]
[[Your City, ST, ZIP]]
info@ottotell.com